AutoBook

Privacy Policy

Last Updated: June 25, 2026

Welcome to AutoBook ("we", "our", or "us").
This Privacy Policy explains how we collect, use, store, and protect your information when you access and use our website, digital products, AI Assistant services, and related features.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information to provide and improve our services.

Personal Information

When you create an account, purchase products, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number or WhatsApp contact (if provided)

  • Billing information

  • Account information

  • Order history

  • Customer support communications

Payment Information

Payments are processed through third-party payment providers.

We do not directly store your complete payment card details. Payment information is handled securely by our payment partners according to their privacy and security policies.

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Pages visited

  • Access time and activity logs

This information helps us improve website performance and user experience.

2. Information About AI Assistant Usage

AutoBook provides AI-powered automotive assistance features.

When you use our AI Assistant, we may process:

  • Your questions and prompts

  • Search queries

  • AI interaction history

  • Related technical requests

This information is used to:

  • Provide AI responses

  • Improve service quality

  • Maintain system performance

  • Prevent misuse of the platform

We do not use your personal conversations for purposes unrelated to providing and improving our services.

3. How We Use Your Information

We use collected information to:

  • Provide access to purchased manuals and digital products

  • Manage your account

  • Process orders and payments

  • Provide AI Assistant services

  • Manage AI Credit balances

  • Provide customer support

  • Send important service notifications

  • Improve website features and user experience

  • Prevent fraud or unauthorized activities

4. AI Credit System Information

When you purchase products from AutoBook, you may receive AI Credit based on our promotional policies.

We collect and store information related to:

  • Credit balance

  • Credit transactions

  • AI usage history

This information is necessary to provide AI Assistant access and manage your account benefits.

AI Credits have no cash value and cannot be exchanged for money unless otherwise stated by AutoBook.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze website traffic

  • Provide a better browsing experience

You may disable cookies through your browser settings, but some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

Service Providers

Including:

  • Payment processors

  • Hosting providers

  • Analytics services

  • Email communication services

  • AI technology providers

These providers only process information required to deliver their services.

Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights and users.

7. Data Security

We take reasonable security measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

However, no online service can guarantee complete security.

8. Digital Products and Account Access

Purchased digital products are linked to your account.

You are responsible for:

  • Keeping your account credentials secure

  • Preventing unauthorized account access

  • Using purchased materials according to our Terms & Conditions

Sharing, redistributing, or reselling purchased digital content without permission is prohibited.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw certain permissions

To make a request, please contact us.

10. Children's Privacy

Our services are not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us:

AutoBook

By using AutoExNetwork, you acknowledge that you have read and understood this Privacy Policy.