AutoBook

AI Credit Policy

Last Updated: June 25, 2026

Welcome to AutoBook AI Credit System.

This AI Credit Policy explains how AI Credits are provided, displayed, used, and managed when accessing AI-powered services available on ebook.autoexplain.com.

By using AutoBook AI Assistant services, you acknowledge and agree to the terms described in this policy.

1. What Are AI Credits?

AI Credits are digital usage credits provided for accessing AI-powered features within AutoBook.

AI Credits allow customers to use the Automotive AI Assistant to support:

  • Automotive technical learning

  • Manual content assistance

  • Diagnostic knowledge exploration

  • Technical explanations

  • Automotive-related questions and guidance

AI Credits are usage-based access credits and do not represent money, currency, ownership, or any financial value.

AI Credits cannot be exchanged for cash or transferred outside the AutoBook ecosystem.

2. How Customers Receive AI Credits

Customers may receive AI Credits as a benefit when purchasing eligible digital products from AutoBook.

For example:

  • Customer purchases an automotive manual

  • AutoBook provides AI Credit bonus based on the order value

  • The AI Credit is added to the customer's account for use with AI Assistant features

The AI Credit bonus rate may vary depending on product promotions, campaigns, or special offers.

AutoBook reserves the right to adjust AI Credit reward programs when necessary.

3. AI Credit Usage

AI Credits are consumed when customers use AI Assistant features.

Credit consumption may depend on:

  • AI request type

  • Request complexity

  • Processing requirements

  • Available AI features

AI Credit usage is automatically calculated by the system.

Customers can continue using AI Assistant services while sufficient AI Credit balance is available.

4. AI Credit Balance Display

To provide transparency and help customers manage usage, AutoBook displays the remaining AI Credit balance in relevant areas of the platform.

The available AI Credit balance may be shown in:

Learning Interface

Within the user's learning environment, customers may view:

  • Current AI Credit balance

  • AI Credit usage related to learning activities

  • Remaining available AI support usage

AI Assistant Interface

Within the AI Assistant interface, customers may view:

  • Current available AI Credits

  • Credit usage status

  • Remaining balance before submitting AI requests

The displayed balance represents the available AI usage credit recorded by the system at that time.

5. Obtaining Additional AI Credits

When the AI Credit balance becomes insufficient, customers may obtain additional AI Credits by following the recharge instructions provided through AutoBook.

AutoBook provides guidance on how customers can add additional AI Credits for continued access to AI Assistant features.

Additional AI Credits:

  • Are associated with the customer's AI account

  • Become available after the recharge process is completed successfully

  • Are managed according to the applicable AI service provider's system

  • Cannot be transferred between different accounts

AutoBook does not directly sell AI Credits unless otherwise specified.

6. AI Credit Recharge & Third-Party Services

The process of obtaining additional AI Credits may involve third-party AI platforms, payment providers, or external service systems.

Customers acknowledge that:

  • Payment processing may be handled by third-party providers

  • AI Credit availability may depend on external service systems

  • Pricing, availability, and policies may be controlled by the relevant service provider

AutoBook provides instructions and platform integration support but is not responsible for third-party payment processing failures or external service changes.

7. AI Credit Refund Policy

Due to the digital nature of AI Credits and AI service usage:

AI Credits are generally non-refundable.

Refunds are not provided for:

  • Unused AI Credits

  • Remaining AI Credit balance

  • Change of mind after AI Credits are obtained

  • AI Credits already added to an account

  • AI usage already consumed

If a technical issue occurs during the recharge process, customers may contact AutoBook support for assistance.

Any applicable resolution will be reviewed based on the specific situation and responsible service provider policies.

8. AI Credit Expiration

AI Credit availability may depend on the type of credit received.

Unless otherwise stated:

  • Purchased or allocated AI Credits may remain available until used

  • Promotional AI Credits may have expiration periods

Customers are responsible for reviewing applicable promotional conditions.

9. AI Credit Restrictions

AI Credits:

  • Cannot be exchanged for cash

  • Cannot be withdrawn

  • Cannot be transferred between accounts

  • Cannot be resold

  • Cannot be used outside authorized AutoBook AI services

Any attempt to manipulate, exploit, or abuse the AI Credit system may result in account restrictions.

10. AI Assistant Limitations

AutoBook AI Assistant is designed as a technical learning and support tool.

Users understand that:

  • AI-generated responses may not always be completely accurate

  • Technical information should be verified before applying to real vehicles

  • AI assistance does not replace professional automotive knowledge or judgment

AutoBook is not responsible for damage, loss, or issues resulting from incorrect application of AI-generated information.

11. Fair Usage Policy

To maintain stable service quality for all users, AutoBook may monitor AI usage activities.

We may limit or restrict access if users:

  • Abuse AI Assistant features

  • Attempt to bypass the credit system

  • Use automated methods to consume excessive resources

  • Violate AutoBook Terms & Conditions

12. Changes to AI Credit System

AutoBook may update:

  • AI Credit calculation methods

  • AI feature availability

  • Credit usage requirements

  • Bonus credit programs

Changes will be communicated through the website or user account where appropriate.

13. Contact Us

If you have questions regarding AI Credits or AI Assistant services, please contact:

AutoBook

By using AutoBook AI Assistant, you confirm that you have read, understood, and agreed to this AI Credit Policy.